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Terms & Conditions
CONTRACTUAL TERMS & USAGE

Terms & Conditions

General terms and conditions governing the use of azeno.ro, software engineering services, and Azeno Academy courses.

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Core Principles of Our Service Agreement

Fairness, contractual clarity, and compliance with EU & Romanian commercial standards.

Protected Intellectual Property

Full copyright protection for software artifacts, codebases, curricula, and media.

Flexible Consultation Booking

Free cancellation or rescheduling up to 2 hours prior to your scheduled discovery session.

14-Day Right of Withdrawal

Statutory 14-day refund window for consumer services pursuant to EU Directive 2011/83/EU.

Consumer Dispute Settlement

Direct access to Alternative Dispute Resolution (ADR) and Online Dispute Resolution (ODR).

Terms and Conditions Clauses

Terms of Service & Platform Usage Agreement

This agreement governs your access to and use of azeno.ro, our software engineering services, training courses, consultation scheduling, and published media, in full accordance with applicable Romanian and European Union commercial legislation.

1. Operator Information & Acceptance

The platform is operated by Azeno Tech Solutions, headquartered in Cluj-Napoca, Romania, email: contact@azeno.ro.

By browsing the website, creating a user account, booking discovery sessions, or accessing educational materials, you agree to be bound by these Terms.

2. Services Offered

  • Custom Software Engineering & Cloud Solutions: Web platforms, Headless stores, mobile applications, DevOps architectures, and cybersecurity reviews.
  • 1-on-1 Discovery & Technical Consultations: Scheduled via our /book/[slug] interface.
  • Azeno Academy: Video learning modules, practical quizzes, and completion certificates.
  • Editorial & Media Content: Technical blogs, case study publications, and podcast broadcasts.

3. Intellectual Property Rights

All source code, designs, graphical assets, logos, video curricula, and media materials published on azeno.ro are the proprietary intellectual property of Azeno and protected by international copyright laws.

4. Dispute Resolution & Consumer Protection

Disputes will be settled amicably or brought before the competent Romanian courts. EU consumers have access to Alternative Dispute Resolution (ADR) and the European Commission Online Dispute Resolution (ODR) platform: ec.europa.eu/consumers/odr.

Frequently Asked Questions About Terms & Billing

Answers regarding custom IP ownership, refunds, and consultation scheduling.

Need assistance or looking to discuss a project?

Our engineering and support team is here to help with any commercial or technical inquiries.

Contact Azeno Team